You’ll receive detailed test reports of the analyses along with comments and recommendations to explain the findings. Your reports are emailed to you and reports are marked by level of Severity. They’re “color-coded” so it’s easy to spot problems (if we find any). The color code indicates the overall severity of the sample from 0 to 4 (with 0 meaning everything’s fine and no further action is required). On the other hand, a Severity Rating of 4 indicates a “Critical” finding with immediate actions needed to correct the problem. The color on the Severity rating scale is matched to the data so it’s easy to spot the problem that led to the overall Severity Rating. You also get easy to understand comments and recommendations that instruct you on what was found and what you should do about it.

Note: If you have specific questions about your report, we offer a toll free Customer support number at 877-251-8315. This number is staffed by JG Lubricant Services lab professionals who are trained to route your call to the Analytical Department where your question will get prompt attention.